Terms and Conditions of Sale
In all cases where we have a check returned for insufficient Funds we will assess a $50.00 fee.
If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.
Customer agrees that it will not hold SBBags / Eclipse Marketing accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Eclipse Marketing be liable for any consequential or special damages arising from any delay in delivery.
SBBags / Eclipse Marketing warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to Eclipse Marketing by the manufacturer of the goods. SBBags / Eclipse Marketing makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with SBBags / Eclipse Marketing, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color, packaging and imprint placements. The most common example of this is apparel dye-lots and variances in imprint placements.
All goods become your property at the time they are accepted by the carrier.
Your submittal of an online order and/or your signature / payment on our Order Acknowledgment / Invoice is a conditional acceptance by Eclipse Marketing of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, SBBags / Eclipse Marketing hereby expressly conditions its acceptance of your offer on Eclipse Marketing's assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and Eclipse Marketing agree that any contract hereby entered into has been made and is to be construed to California State Law.
SBBags / Eclipse Marketing is required by law to collect all applicable state and local taxes for services and goods shipped to California. Customers in other states may be required to remit use taxes. Please consult your tax advisor. Companies, individuals and organizations who are exempt from sales tax should provide us with a copy of their resale certificate by fax to 480-393-4323.
Once an Order Acknowledgment is approved and/or invoice hase been paid, we cannot guarantee our ability to make changes or cancellations to an order. Eclipse Marketing will make every effort to comply with your cancellation request. If you have already signed your Order Acknowledgment and/or made payment, there will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.
If you have any problems with your order please contact customer service at 888-696-6778 within 5 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.
We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.
While we make the best effort to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change prices on the site at anytime. If a site price is incorrect on an item that you ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.
We make the best effort to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.
We enjoy providing valuable special offers to our customers. Unless stated otherwise, all special offers are subject to the following standard terms and conditions:
Each offer may only be used one time per customer.
Special offers may not be combined on a single order.
Each product purchased is considered a separate order, even when multiple orders are placed at the same time.
When qualifying for special offers, order size does not include shipping or tax.
Special offers are not valid on sample orders or orders under $300.
Special offers and coupons may are only valid on orders purchased at web site pricing.
Special offers may not be valid on certain items.
These terms allow us to create special offers that are valuable and simple. If you have any questions about these terms, please contact your Promotions Specialist.
To redeem any special offer, the coupon code must be given at the time of ordering.